Technical Support Operator
AI job insight
Mogo Finance is hiring a Technical Support Operator in Thika, Kiambu County. The role involves inspecting and valuing vehicles and motorcycles, installing GPS trackers and SIM cards, performing minor repairs, and supporting clients during loan applications. A diploma or degree in Engineering, at least two years of experience, fluency in English and Swahili, and a valid BCE driving licence are required.
- Vehicle and motorcycle inspections, valuations, and repairs
- GPS tracker and SIM card installation duties
- Client technical support during loan applications
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Mogo Finance is hiring a Technical Support Operator in Thika, Kiambu County. The role involves inspecting and valuing vehicles and motorcycles, installing GPS trackers and SIM cards, performing minor repairs, and supporting clients during loan applications. A diploma or degree in Engineering, at least two years of experience, fluency in English and Swahili, and a valid BCE driving licence are required.
- Vehicle and motorcycle inspections, valuations, and repairs
- GPS tracker and SIM card installation duties
- Client technical support during loan applications
- Diploma or degree in Engineering required
- Minimum two years of experience needed
- Valid BCE category driver's licence required
- Health insurance and pension after probation
- Flexible schedule including weekends and evenings
AI job guide
Use this guide to check salary signals, requirements, documents, application steps and safety before you apply.
AI salary guide
Not enough public dataNot enough public salary data is available for this exact role. Before applying, prepare to ask about gross pay, benefits, contract length, probation period, transport and any allowances.
Can you qualify for this role?
- Required2+ years of relevant experienceThe job post includes a minimum experience signal.
- RequiredEducation or certification mentioned in the postThe captured text mentions education, a diploma, certificate, or licence.
- PreferredPractical evidence in driver, internship, motoristaThe tags and summary point to skills connected with this role.
- RequiredAvailability to work in ThikaThe vacancy is associated with this location.
Documents to prepare
- Likely requiredUpdated CV
- Role specificCover letter or short employer message
- OptionalProfessional references
- Role specificAcademic or professional certificates
- VerifyLicence, permit or professional registration
- VerifyID or passport only after verifying the employer
Application tips for this job
- Place your strongest Technical Support Operator evidence in the first half of your CV.
- In your cover letter or employer message, connect your experience to Mogo Finance and the role in Thika.
- Add concrete examples related to driver, internship, motorista, ideally with measurable outcomes or clear responsibilities.
- Follow the instructions from Others; avoid sending documents to unofficial contacts or copied links.
- Confirm the deadline, interview location and employer contact before sharing personal documents.
- Plan to submit before the listed deadline: Mogo Finance Technical Support Operator - Central - Thika Jobs in Kenya - Apply by 22nd August.
Source and safety check
- Others
- Original source link available
- Application method is clear
- Deadline is available: Mogo Finance Technical Support Operator - Central - Thika Jobs in Kenya - Apply by 22nd August
- No major risk signal was detected in the captured text.
Never pay for interviews, shortlisting, medical checks, uniforms, or job placement. Confirm every application at the original source before sharing personal documents. Report suspicious listing.
Interview preparation
- What experience makes you a strong fit for this Technical Support Operator role in driver, internship?
- How have you handled responsibilities similar to those in this job post?
- Are you available to work in Thika under the listed contract or schedule?
- Prepare examples with clear responsibilities, tools used and measurable outcomes.
- Review the source and research Mogo Finance before the interview.
Ask what the first priorities will be in the role and how success will be measured.
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Use AI to apply better
After confirming the original source, use Career Assistant to check role fit, tailor your CV and prepare a cover letter or employer message.
Original source description
Mogo Finance Technical Support Operator - Central - Thika Jobs in Kenya
Mogo Finance Technical Support Operator - Central - Thika Jobs in Kenya
The Technical Support Operator;
will conduct inspections, valuations, installations, and repairs of vehicles and motorcycles. The role requires strong technical knowledge, hands‑on repair skills, and the ability to provide client support while ensuring compliance with safety and quality standards.
Key Responsibilities
- Motorcycle Inspections after Repossession
- Conduct thorough inspections of repossessed motorcycles.
- Compile detailed reports and recommend repairs.
- Car Valuations and Inspections
- Evaluate car values using industry‑standard techniques.
- Consider make, model, year, condition, mileage, and market trends.
- GPS Tracker Installation
- Install GPS trackers on cars and motorcycles.
- Ensure proper installation and functionality.
- SIM Card Installation
- Install SIM cards into GPS devices.
- Motorcycle Repairs
- Perform minor repairs and maintenance tasks.
- Collaborate with repair teams to resolve technical issues.
- Client Assistance during Loan Application
- Provide technical guidance to clients during loan applications.
- Address inquiries on technical aspects of financing.
- Documentation and Reporting
- Maintain accurate records of inspections, valuations, installations, and repairs.
- Generate comprehensive reports for compliance.
- Quality Assurance
- Uphold high standards of accuracy in technical tasks.
- Monitor processes to identify improvements.
- Customer Relations
- Cultivate positive client relationships through professional support.
- Compliance and Safety
- Adhere to company policies, regulations, and safety protocols.
- Prioritize safety during inspections and repairs.
- Inspection and Diagnosis
- Conduct holistic vehicle assessments (visual checks, driving tests, warning lights, smoke).
- Identify and report fraudulent cars (tampered chassis, wrong
- chassis).
- Key Qualifications
- Diploma or Degree in Engineering or related field.
- Minimum two (2) years’ experience.
- Fluent in English and Swahili.
- Knowledge of Kenyan car market and vehicle technical structures.
- High sense of responsibility, precision, and ability to prioritize.
- Flexible schedule including weekends, holidays, and evenings.
- Valid BCE category driver’s licence.
Benefits
Feel Good
Friendly and dynamic work environment.
Health insurance and pension scheme (after probation).
Active social life and events.
Win
Fast results without bureaucracy.
Bonuses and awards for great work.
Victory celebrations with co‑workers.
How to apply
For more information and job application details, see;
Mogo Finance Technical Support Operator - Central - Thika Jobs in Kenya
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