Office Administrator

Office Administrator

BrighterMonday Consulting

Admin & Office

Today

Easy apply

New

Rest of Kenya

Full Time

Confidential

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Job summary

The Office Administrator serves as the first point of contact for the Office and is responsible for ensuring the efficient day-to-day administration of office operations.

Min Qualification:

Bachelors

Experience Level:

Mid level

Experience Length:

3 years

Language Requirement:

English

Working Hours:

Full Time - 8 to 5

Applicant Location:

Kenya

Job descriptions & requirements

Location: Nanyuki – within Meru / Laikipia County

Job

Job Purpose

The

Office Administrator serves as the first point of contact for the Office and is

responsible for ensuring the efficient day-to-day administration of office

operations. The role receives and assists visitors, complaint handlers, and

stakeholders; manages office logistics and resources; coordinates the schedules

of Tribunal and Appeal Judges; supervises junior support staff; and maintains

administrative and financial records.

Given

the sensitive nature of matters handled by the Office, the position requires

discretion, professionalism, sound judgment, and a strong understanding of

legal and grievance-handling procedures.

Key

Key Accountabilities

I would consolidate the duties into

broader responsibility areas. This makes the JD look more professional and managerial

while avoiding an excessively long list.

Key Responsibilities

• Front Office and Stakeholder
• Management
• Serve as the first
• point of contact for visitors, complainants, community members, and other
• stakeholders, providing professional reception services and guidance on
• office procedures.
• Receive, screen, and
• direct inquiries, complaints, correspondence, telephone calls, and
• electronic communications to the appropriate officers.
• Maintain visitor
• records and ensure compliance with office access and security protocols.
• Office Administration and Operations
• Oversee the
• day-to-day administrative operations of the Office, including
• correspondence management, filing systems, records, calendars,
• appointments, and meeting schedules.
• Ensure the office
• environment, facilities, equipment, and supplies are maintained to support
• efficient operations.
• Coordinate office
• logistics, maintenance, service providers, and procurement of routine
• office requirements.
• Tribunal and Appeals Administration
• Coordinate the schedules
• of Tribunal and Appeal Judges.
• Organize hearings,
• meetings, mediation sessions, and related activities, including
• preparation of notices, documentation, venues, and logistical
• arrangements.
• Maintain calendars
• and records relating to Tribunal and Appeal proceedings.
• Financial and Resource Management
• Manage and account
• for petty cash, office expenditures, administrative expenses, and related
• records.
• Maintain inventory
• records of office assets, equipment, and supplies, ensuring proper
• accountability and utilization of resources.
• Support budget
• monitoring and preparation of administrative expenditure reports.
• Supervision and Coordination of
• Support Staff
• Provide day-to-day
• supervision of security guards, office assistants, cleaners, drivers, and
• other support staff.
• Coordinate work
• schedules, monitor attendance and performance, and ensure compliance with
• office policies and service standards.
• Records, Meetings, and Reporting
• Maintain confidential
• administrative and case-related records in compliance with applicable
• record management and data protection requirements.
• Coordinate meetings,
• workshops, and stakeholder engagements, including preparation of agendas,
• minutes, attendance records, and follow-up actions.
• Prepare routine
• reports, correspondence, and administrative documentation as required.
• Qualifications and Experience
• Degree in Human
• Resources, Paralegal Studies, Business Administration, Public
• Administration, Office Management, or a related field.
• A Certificate in
• Legal Studies or Paralegal Practice will be an added advantage.
• Minimum three (3)
• years’ experience in reception, legal administration, office
• administration, or a similar role.
• Experience in a
• legal, judicial, grievance-handling, human rights, ombudsman, or
• quasi-judicial environment is highly desirable.

Experience

supervising support staff and managing office operations will be an added

advantage.

Skills and Competencies

Working knowledge of

legal and grievance-handling processes.

Strong

organizational, administrative, and multitasking skills.

Excellent

communication and interpersonal skills.

High degree of

integrity, discretion, and confidentiality.

Sound judgment and

problem-solving ability.

Financial

administration and record-keeping skills.

Proficiency in

Microsoft Office applications and electronic records management systems.

Ability to work

independently, manage competing priorities, and coordinate multiple

stakeholders.

About BrighterMonday Consulting

We are the specialized HR advisory division of East Africa’s premier talent platform. We focus on creating strategic connections between exceptional professionals and forward-thinking organizations. When you apply for a role through our team, you enter a curated talent ecosystem. Our experts evaluate your unique skills, experience, and aspirations to align you with opportunities that don't just offer a job, but provide a platform for meaningful impact and long-term career growth

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